Choir Membership Policy
1) Communications
On joining, you’ll be asked to opt in to marketing/updates. To receive membership and activity communications, please opt in.
We may contact you via email, choir Facebook group, or phone (text/WhatsApp). You can opt out at any time; however, if you do, London Voice Academy (LVA) cannot be responsible for any losses arising from missed choir-related communications.
Please send all formal membership emails to info@londonvoiceacademy.com
and/or your Choir MD.
Do not use other platforms (e.g., Instagram DMs) for attendance or membership matters.
2) Eligibility & Joining
Choir membership is open to adults (18+).
To join, attend a taster session and receive an invitation to join.
3) What Your Membership Includes
Weekly rehearsals (with Easter & Christmas breaks).
Show/concert rehearsals and performance opportunities.
Access to the Choir Drive (voice parts, lyrics, guide recordings).
Opportunities to audition for smaller ensembles.
Opportunities to take part in external events involving your choir.
20% discount on all courses (excludes 1:1 sessions & recording studio sessions).
4) Minimum Term & Show Periods
Minimum term: first 3 months from joining (for monthly members).
You cannot cancel your membership within one month of a show.
5) Venues & Scheduling
Rehearsals run at suitable London venues and may change due to closures or availability.
If rehearsals are affected by Acts of God (e.g., severe weather), the programming team will use best efforts to provide alternative rehearsal time.
LVA holds full public liability insurance.
6) Attendance & Preparation
If you can’t attend, notify your MD directly (email or WhatsApp).
Members are expected to attend regularly—especially in the lead-up to shows—and to learn the repertoire.
If attendance/preparation is insufficient ahead of a showcase, the MD may ask you to pause membership until after the event.
7) Payments
By joining, you agree to pay your membership fee on the date set during sign-up.
Late or failed payments may result in suspension or cancellation of membership.
Membership covers rehearsals, classes and shows during your active membership (unless otherwise stated).
8) Arrangements & Resources (Usage)
Membership includes access to MD arrangements, harmonies, concepts and resources.
These materials are for LVA use only and must not be used, altered, copied or shared outside LVA rehearsals/events or with any other group/venue without MD permission.
9) Accessibility & Inclusivity
LVA is committed to an inclusive environment. We do not discriminate based on ability, age, ethnicity, gender, religion or sexual orientation.
We aim to use venues with accessible facilities. If you have access requirements, please tell us so we can make appropriate arrangements.
For support, contact info@londonvoiceacademy.com
.
10) Behaviour & Safety
Our choirs are collaborative creative spaces. Members must be respectful to others and follow MD/staff directions.
Please limit mobile phone use in rehearsals to recording only when instructed by the MD.
Look after your belongings; LVA cannot accept responsibility for lost or stolen items.
Zero tolerance for: bullying; harassment (including sexual harassment); threats or abusive behaviour towards any member, staff or audience.
If you witness or experience any misconduct, inform your Choir MD or email info@londonvoiceacademy.com
.
11) Ending or Pausing Membership (Member-Initiated)
To cancel, send written confirmation to info@londonvoiceacademy.com
.
Memberships cannot be cancelled within the first 3 months or less than one month before a show. outside of these time frames 2 weeks notice of proposed date for cancellation must be requested by email only
In exceptional circumstances, you may request a pause with 2 weeks notice of proposed date ; this must be agreed by LVA management.
12) Suspension/Termination (LVA-Initiated)
We may suspend or terminate membership where reasonable, including for:
repeated absence or persistent late-notice issues,
inappropriate or disrespectful behaviour,
non-payment of fees, or
situations where, in our professional judgement, continued membership is not in the best interests of one or both parties.
13) Contact
Questions about your membership? info@londonvoiceacademy.com